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Terms & Conditions

FibRSol OEM Warranty Terms and Conditions

1. Warranty Coverage:

FibRSol Global Network Limited warrants that the product purchased directly from FibRSol or its authorized Partners/resellers will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase.

2. Warranty Claim Process:

To make a warranty claim, the customer must provide proof of purchase (e.g., original sales receipt or invoice) showing the date of purchase and product details. The customer should contact FibRSol Customer Support and follow the instructions provided to initiate the warranty claim process.

3. Exclusions:

This warranty does not cover damage caused by misuse, abuse, neglect, accident, improper installation or maintenance, unauthorized repair or modification, natural disasters, or any other circumstances beyond FibRSol's control.

Consumable parts such as batteries adaptors are not covered under this warranty.

Any attempt to dismantle or repair the product by unauthorized personnel will void the warranty.

4. Remedies:

If a defect covered by this warranty is discovered during the warranty period, FibRSol will, at its option, repair or replace the defective product with a new or refurbished product, or refund the purchase price of the product.

The replacement product or parts provided under this warranty may be new or refurbished and are warranted for the remaining portion of the original warranty period.

5. Limitation of Liability:

To the extent permitted by law, FibRSol shall not be liable for any incidental, consequential, indirect, or punitive damages arising out of or related to the use or inability to use the product, even if the Company has been advised of the possibility of such damages.

6. Transferability:

This warranty is non-transferable and applies only to the original purchaser of the product.

7. Governing Law:

This warranty shall be governed by and construed in accordance with the laws of New Delhi, without regard to its conflicts of law principles.

8. Entire Agreement:

These terms and conditions constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous agreements and understandings, whether written or oral.

9. Modifications:

FibRSol reserves the right to modify or amend these warranty terms and conditions at any time without prior notice.

10. Contact Information:

For warranty claims or inquiries, please contact FibRSol Customer Support at RMA Department 1800-102-3696.